James & Wilks Pharmacy
Address: 620 Mall Blvd, Dyersburg Tennessee 38024 | Phone:(731) 286-2025
PRIVACY POLICY
Effective Date: 04/01/2026
OVERVIEW
("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and protect your information when you use our website, mobile applications, and services.
SMS PROGRAM PRIVACY DISCLOSURE
PROGRAM NAME:
SMS Alerts
PROGRAM DESCRIPTION:
Receive order updates, refill reminders, appointment notifications, account alerts, and occasional promotional offers via text message.
OPT-IN:
By signing up on our website, creating an account, or texting a keyword to our number, you consent to receive recurring automated text messages from . Consent is not a condition of purchase.
OPT-OUT:
You can cancel the SMS service at any time. To stop receiving messages, reply STOP to any text message. After you send "STOP", you will receive a confirmation message.
HELP:
Reply HELP for assistance or contact:
MESSAGE DISCLOSURE:
Message and data rates may apply. Message frequency varies.
CARRIER DISCLAIMER:
Carriers are not liable for delayed or undelivered messages.
INFORMATION WE COLLECT
Personal Information:
- Name
- Email address
- Mailing address
- Phone number (including mobile numbers)
- Date of birth
Transactional Information:
- Prescription details
- Order and purchase history
- Billing and payment information
- Delivery information
Health Information:
- Information related to prescriptions and healthcare services (subject to HIPAA)
Automatically Collected Information:
- IP address
- Device type
- Browser type
- Pages visited
- Usage data
HOW WE USE YOUR INFORMATION
We use your information to:
- Provide pharmacy and healthcare services
- Process transactions and fulfill orders
- Send SMS notifications and alerts
- Provide customer support
- Improve our services
- Send marketing communications (if you opt in)
COOKIES & TRACKING TECHNOLOGIES
We use cookies and similar technologies to enhance your experience.
These include:
- Cookies (store preferences and sessions)
- Analytics tools (e.g., Google Analytics)
- Tracking pixels for marketing performance
You can control cookie settings through your browser.
DATA SECURITY PRACTICES
We implement appropriate security measures to protect your personal information, including:
- Encryption (SSL/TLS)
- Secure servers and infrastructure
- Access controls
- HIPAA-compliant safeguards
However, no system can be guaranteed 100% secure.
SMS DATA SHARING DISCLOSURE
No mobile information will be disclosed with third parties or affiliates for marketing or promotional purposes.
Information sharing to subcontractors in support services (such as customer service, order fulfillment, and messaging providers) is permitted.
All other use case categories exclude text messaging originator opt-in data and consent; this information will not be exchanged with any third parties.
HOW WE DISCLOSE INFORMATION
We may disclose information with:
- Service providers (payment processors, delivery services, SMS providers)
- Healthcare providers (as necessary for treatment/payment)
- Legal authorities when required
We do NOT sell personal data or SMS opt-in data.
DATA RETENTION
We retain your information as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
YOUR RIGHTS
You may:
- Access your information
- Request corrections
- Request deletion (subject to legal requirements)
- Opt out of marketing communications
CONTACT INFORMATION
UPDATES
We may update this Privacy Policy from time to time. Updates will be posted with a revised effective date.
Copyright 2026 . All rights reserved.